Alec Stevanovski

Chocolate lover. Self-proclaimed haiku champion.

Latest stories

4 million employees to become eligible for overtime pay

4 million employees to become eligible for overtime pay

April 29, 2024

Carrier and Lennox report Q1 earnings, confirm 10-20% price increases

Carrier and Lennox report Q1 earnings, confirm 10-20% price increases

April 29, 2024

General Manager Jeff Carpenter on how to run an efficient call center

General Manager Jeff Carpenter on how to run an efficient call center

Notes on dispatchers versus CSRs, metrics, and smiling

AC and Heat Pump shipments off to slower start than last year

AC and Heat Pump shipments off to slower start than last year

April 22, 2024

Quilt raises $33 million to capitalize on heat pump trend

Quilt raises $33 million to capitalize on heat pump trend

April 22, 2024

From dental school to the trades with NuBlue’s Pierce Lollis

From dental school to the trades with NuBlue’s Pierce Lollis

Notes on career pivots and the trades

Understanding Gen Z’s interest in the trades

Understanding Gen Z’s interest in the trades

April 15, 2024

Credit card delinquency rates hit new high

Credit card delinquency rates hit new high

April 15, 2024

Billy Stevens on Sera, gross margins, and one-hour appointment windows

Billy Stevens on Sera, gross margins, and one-hour appointment windows

Notes on technology, finances, and online booking

HVAC Deals: March 2024

HVAC Deals: March 2024

Recent investment activity from around the industry