Our most-read stories of October

It’s a lovely time of year: It’s finally — at least in North Carolina — crisp in the mornings, and the holidays are around the corner. But first, here’s a look back at our five most-read stories from October:

💰 Q&A: Multiples, IPOs, and what’s next in HVAC M&A

“For a period, especially last year, there was a spread between what buyers were willing to pay and what sellers were willing to accept. Sellers were still hanging on to multiples from 2021 to 2022 and it took some time for them to realize that those days are behind us.” 

Full story

📣 “I don’t think there’s a right or wrong answer,” says contractor about private equity

“People are divided [about private equity], just like politics, but I don’t think there’s a right or wrong answer. My biggest takeaway right now is that you loved it when they wrote you a check, but because they did things they deemed necessary, now you hate them because you disagree.”

Full story

🔍 Inside Conditioned Air Solutions’ dispatching playbook

“Dispatching is not supposed to be fair. Dispatching is about performance and optimizing. We have to be constantly looking at who our top performers are and what we’re doing well.”

Full story

🏛 Inside Pantheon

“ServiceTitan hosted its annual Pantheon event and was friendly enough to invite me. Beyond the typical schmoozing — ‘Contractors, this new feature is gonna be huge for you’ — it was fun and well put together.”

Takeaways

💬 Quick take: Q&A with Gorjanc Home Services’ CFO, COO

“For several reasons, there’s been a slowing of the economy, and an election coming up, and I think everyone in the industry will have to work harder to get the same level of sales we’ve seen before. We have to be crazy good at follow-up.”

Full story