ServiceTitan inks partnership with Authority Brands

ServiceTitan landed a big fish on Tuesday, announcing a partnership with One Hour Heating & Air Conditioning parent Authority Brands. 

The big picture: Authority Brands owns 16 home service brands, including One Hour, Benjamin Franklin, and Mister Sparky, and services customers in 2,000+ territories.

What’s happening: ServiceTitan will become the go-to software provider for all three of Authority Brands’ mechanical franchise locations. 

• Right now, its brands use Successware, which it acquired in 2019.

• “The comprehensive functionality, intuitive design, and ability to consolidate operations into a single platform set ServiceTitan apart as a preferred partner,” said Craig Donaldson, Authority Brands CEO. 

• “We’re thrilled to establish ServiceTitan as the primary platform across all locations.”

No financial terms were disclosed, but an Authority Brands representative told us franchises will transition to ServiceTitan in 2025.

• BuyFin, Authority Brands’ in-house consumer financing platform, will also be integrated into ServiceTitan, the person said.

The bottom line: Landing Authority Brands is a big deal for ServiceTitan’s growth, especially given its possible, upcoming IPO.

Editor’s note: This story was updated to reflect comments from Authority Brands.